Our expert staff can look after all your Collision Department needs. Fix Auto Medicine Hat will cover the cost of towing (within Medicine Hat city limits) when you have your vehicle repaired here. We have one of the largest, most well-equipped Collision Departments in Medicine Hat. We have qualified personnel to work on all makes of vehicles including buses, large trucks, and cube vans.
SATISFACTION ON A DAILY BASIS
To make your life easier, Fix Auto is now offering its 24-hour collision assistance program free of charge, seven days a week. In case of accident, just call 1-800-INFO-FIX and a Fix Auto representative will assist you immediately. We will promptly tow your vehicle to the nearest Fix Auto location, contact your insurance company to speed along your claim settlement and, if required, a replacement vehicle will be arranged.
A ROCK-SOLID GUARANTEE
Any repairs undertaken by our Fix Auto Medicine Hat body shop are guaranteed for life. No if's, and's or but's! We promise you won’t find a better guarantee on the road. With us, you’re choosing the route of security and peace of mind.
How long will I be without my vehicle?
The condition of your vehicle will determine the length of time it takes to complete the repairs. Once an estimate is given, the duration of the job can be established.
I have a deductible on my insurance. Do I pay that to my insurance company, or to the repair shop?
The deductible is paid to Fix Auto Medicine Hat.
Do I need a damage certificate?
Yes. If damages exceed $1000.00 a damage sticker or a police case number is required before repairs can be started.
Do repairs to my vehicle affect my warranty?
No. We stand behind all our repairs. Should any problem arise that is within warranty guidelines, you will be protected.
Who pays the towing charges?
When the repair is an insurance claim, Fix Auto Medicine Hat forwards the towing bill to the insurance company for payment. If the customer is paying for the repair, Fix Auto Medicine Hat pays the towing charges within the city limits.
Does Fix Auto Medicine Hat repair all makes of vehicles?
Yes, we repair all makes and models, including heavy trucks, motor homes, and buses.
What we do
Aluminum panel replacements
Things you should do if you're in a collision
Stop immediately; move vehicles if they impede traffic
Turn off ignition
Warn other traffic with hazard lights and/or flares
Exercise caution when exiting the vehicle
Establish whether anyone requires medical attention
Secure names of witnesses before they leave the scene
Call the Police if
Anyone is injured
The damage is over $1000
An offence has been committed
Notify your insurance agent promptly
Document all pertinent information